Shipping Info

Orders are processed by Diane Kennedy as they are received during our regular business hours. Standard processing time is 1 - 3 business days.

✨Important shipping update!✨ We have switched our Shipping carrier to Chit Chats or UPS as long as Canada Post is on strike. Shipping will continue as normal with a few exceptions:
 
Sorry but we can not ship to PO Boxes or Canadian Rural Routes during the strike.

 Also If you live in an apartment please include the buzzer code

 Xpresspost is not available during the strike

While we try to accommodate requests to change or edit orders, there's no guarantee that we'll be able to once an order has been placed. Please note that we cannot apply coupon codes retroactively to orders.

 

Canada

FREE SHIPPING on orders over $250*
*To qualify for Free Shipping, order total(s) must meet (or exceed) the amount above - after any applied discount code and before applicable sales taxes.

Western Canada

(BC to Manitoba, plus Yukon and NWT)

$18 - Ground 5-8 business days (approx.) Chit Chats Select or UPS
Add $4 for each additional item

$34 - 2-5 business days (approx.) Canada Post Xpresspost
Add $4 for each additional item  Sorry NOT AVAILABLE during the strike

Eastern Canada

(Ontario, Quebec, Nunavut and the Maritimes)

$22 - Ground 7-10 business days (approx.) UPS
Add $4 for each additional item

$38 - 2-5 business days (approx.) Canada Post Xpresspost
Add $6 for each additional item  Sorry NOT AVAILABLE during the strike

USA

FREE SHIPPING on orders over $250* (Continental US states only) 
*To qualify for Free Shipping, order total must meet (or exceed) the amount above - after any applied discount code and before applicable sales taxes.

$22 - 6-12 days business days - USPS Tracked Package - (via Canada Post)
Add $4 for each additional item

Europe 

$59 - 6-12 business days (USPS)
Add $10 for each additional item

Australia / New Zealand

$89 - 6-12 business days (USPS)
Add $10 for each additional item

 

More Info

Please note that the all shipment times are approximate. Diane Kennedy is not responsible for any delays that the courier incurs, nor any tariffs/taxes/duty which might possibly be applicable in your region.

If you would like to know about other shipping methods or more shipping details, please e-mail or call us at info@dianekennedy.ca or call 604-683-9279

If you are ordering from a location not listed above, please contact us directly to process your order so we can find the best shipping method for you!